At Northwest Specialty Hospital (NWSH), our mission statement isn’t just a poster plastered on walls or buried in employee handbooks. It’s the guiding force behind every decision and action we take. From the moment you walk through our doors to the time you get in your car to drive home, we are committed to giving patients the highest quality healthcare available, provided in a professional and compassionate environment. We aim to make every feature of NWSH’s operating structure prioritize the provision of optimal care to every patient.
Every pillar of our operations is geared toward making our mission a reality.
Physician-Owned and Operated
Unlike most big hospitals and healthcare systems, NWSH is a physician-owned and operated healthcare organization. Our owner-physicians have dedicated their lives to crafting a hospital and family of clinics where superior patient care is the primary objective. Our focus on the doctor-patient relationship differentiates us from corporate hospitals, where shareholder return and profit can impact operations directly down to the level of patient interaction. Our physicians are given the autonomy to practice on their terms, free from the constraints of focusing on the bottom line, enabling us to deliver patient-centered care.
Cutting-Edge Technology and Innovation
At NWSH, we’re proactive in taking advantage of the latest innovations in healthcare technology. Our commitment to delivering care consistent with the latest research and technology has led us to develop and offer new treatments and procedures that enhance patient outcomes and foster a more collaborative environment among our staff, physicians, and other healthcare professionals. From state-of-the-art robotic surgery systems to advanced analytics software to cutting-edge imaging tools, we leverage modern technologies to provide better patient care.
Values-Driven Culture
Integrity, professionalism, teamwork, excellence, and compassion are the cornerstones of our organizational culture, from our top surgeons to our administrative support staff. Upholding strong ethical standards and fostering a culture of respect and integrity ensures that every interaction, from patient care to employee relations, is rooted in quality and compassion. We recognize that our ethical responsibility to our patients extends beyond medical treatment; it encompasses creating an atmosphere where everyone feels safe, respected, and valued.
Exceptional Patient Experience
At NWSH, our dedicated team of medical professionals makes it a habit to go above and beyond to ensure that our patients receive the time, attention, and personalized care they deserve. Whether answering medication queries or assisting with gourmet menu choices during a hospital stay, our commitment to personalized care guarantees timely support tailored to each patient’s needs. With the highest nurse-to-patient ratios in the area and a track record of five-star patient satisfaction ratings, we invite you to experience the exceptional care that sets NWSH apart.
Affordable Excellence
Quality healthcare shouldn’t automatically come with a hefty price tag. Founded on the principle of providing excellent care at affordable prices, our hospital offers competitive rates across multiple service lines, ensuring accessibility to people of all income levels. From family medicine to imaging to urgent care, our award-winning medical team delivers top-notch care without breaking the bank. With a wide acceptance among insurance providers and flexible payment options, we empower our patients to take control of their healthcare decisions without financial barriers.
Exemplary Infection Prevention
Infection prevention is paramount to patient safety, and at NWSH, we take it seriously. Our hospital facility has infection rates significantly below the national average because we prioritize stringent protocols to safeguard against healthcare-associated infections. When you choose NWSH for your healthcare needs, you can rest assured that your safety and well-being are our top priorities.
At NWSH, our mission is a tangible commitment to excellence, integrity, and compassion in every aspect of patient care. From our physician-owned and operated model to our cutting-edge technology and unwavering dedication to exceptional patient experiences, we translate our mission directly into the care we provide. At our hospital and every one of our specialty clinics, your health and comfort are our foremost priorities. To make an appointment with any of our clinics, please visit our website to find the clinic that best serves your healthcare needs.